PT. SML Indonesia PrivateMembuka LowonganSales Executive - Staff Customer Service

Sales Executive

• Responsible for increasing revenue by achieving sales objectives in existing and new accounts.
• Create and manage territory and account strategies to deliver on price and mix objectives.
• Proactively identify new accounts using screening techniques, referrals, and prospecting to potential customers within territory.
• Develop a thorough understanding of market conditions (e.g., current customers, potential customers, competitors) in assigned territory, and develop a strategy to achieve revenue goals.
• Conduct territory analysis and planning to enable appropriate allocation of time to accounts and customers.
• Responsible for securing and maintaining distribution of products and/or services and maintaining effective agreements.
• Use account management skills to plan and execute customer marketing/growth programs for customers.

Staff Customer Service

• To follow up order form customer and ensure the order sent to us as per our requirement (e.g. quantity, quality, timelines and specification)
• To educate and assist customer to send order clearly
• To follow up orders. Issue orders on AX system, send email to Product  Material Control and ensure timeliness
• To response and ensure customer enquiries and request are addresses in a timely manner
• To track the payment and get approval from accounting department to release the order
• To handle outstanding payment and get approval from accounting department to release the order
• To inform warehouse to release goods by preparing document once payment received
• To coordinate with sales team, other departments to ensure customer’s requirement are met
• To handle customer complaints according to the company procedures and service standard

Sales Executive

• Bachelor’s degree
• min 2 years in sales and min 1 years in the similar industry. ( Printing / Apparel / Footwear Industry )
• Work in Central Java Area.
• Proficient in assessing customer needs.
• Good negotiation skills/experience.
• Knowledge of conducting territory analysis and planning.
• Excellent customer service skills.
• Excellent oral, written and presentation skills.
• Understanding of applicable computer systems
• Ability to work as part of a team.

Staff Customer Service

• D3/S1
• Minimum 1 year Customer Service / Purchasing / Administration
• Fluent in English (a must) & computer literate (Pivot, Vlookup, Formula)
• Good communication, analytics, negotiation skills
• Fast learner and able to work under pressure.
• To be place in Semarang, Central Java

If you are confident that you fit our qualifications, we would like to have a further conversation with you. Please send your CV, recent photograph to:
indonesiarecruitment@sml.com or marningsarigea@sml.com

PT. SML Indonesia Private ( Semarang )
Kawasan Industri Candi Tahap V, Blok C7, No 5a-6a & 7-8
Ngaliyan – 50181 Semarang Barat