Le Braga Heritagemembuka lowonganGreeter - Server - Barista

Greeter

• Male/Female.
• Minimum 1 year of experience as a Greeter, Host/Hostess, Server, or Customer Service.
• Warm, friendly, confident, and professional in guest interaction.
• Strong communication skills and guest-oriented attitude.
• Able to welcome, guide, and assist guests from arrival to seating area.
• Understand guest needs, seating flow, and basic table arrangement.
• Well-groomed, neat, and professional in appearance at all times.
• Familiar with reservation handling and waiting list management.
• Able to create a positive first impression and comfortable guest experience.
• Willing to work in shifts, including weekends and public holidays.
• Able to coordinate with servers, bar, kitchen, and management team.
• Handle guest inquiries and complaints politely and professionally.
• Subject Email: (Position – Name)

Server

• Male/Female.
• Minimum 2 years of work experience as a Server or Waitstaff in a restaurant, café, or hotel.
• Basic knowledge of food and beverage menus (F&B knowledge).
• Strong communication skills; friendly, courteous, and professional in guest interaction.
• Willing to work in a shift system, including weekends and public holidays.
• Well-groomed, neat, and professional in appearance at all times.
• Familiar with upselling techniques and service etiquette.
• Welcome and serve guests in accordance with SOP service standards.
• Take and record guest orders accurately and efficiently.
• Serve food and beverages in line with established SOPs.
• Maintain cleanliness and tidiness of the dining area at all times.
• Handle guest complaints professionally and provide appropriate solutions.
• Subject Email: (Position – Name)

Barista

• Male/Female.
• Minimum 1–2 years of experience.
• Maximum age 30 years old.
• Willing to work in a shift system, including weekends and public holidays.
• Able to provide excellent customer service and maintain cleanliness standards in accordance with SOP.
• Proficient in operating espresso machines, grinders, and other coffee equipment.
• Skilled in brewing techniques: espresso, pour-over, cold brew, and French press.
• Latte art ability (basic to intermediate level).
• Subject Email: (Position – Name)