PT. SML Indonesia PrivateMembuka LowonganStaff Formatter - Staff Customer Service

Staff Customer Service

• To follow up order form customer and ensure the order sent to us as per our requirement (e.g. quantity, quality, timelines and specification)
• To educate and assist customer to send order clearly
• To follow up orders. Issue orders on AX system, send email to Product Material Control and ensure timeliness
• To response and ensure customer enquiries and request are addresses in a timely manner
• To track the payment and get approval from accounting department to release the order
• To handle outstanding payment and get approval from accounting department to release the order
• To inform warehouse to release goods by preparing document once payment received
• To coordinate with sales team, other departments to ensure customer’s requirement are met
• To handle customer complaints according to the company procedures and service standard

Staff Formatter

• IT with C++ and Visual Basic knowledge
• English passive is required (Active is advantage)
• Experience in printing industries is advantage
• Honest, good interpersonal Skill, willing to learn and hardworking
• Able to work under pressure and meet with deadlines
• Fast respond, detailed
• Fresh graduates are welcome to apply
• Minimum Diploma (any major) graduated
• To be place in Semarang, Central Java

Staff Customer Service

• D3/S1
• Minimum 1 year Customer Service experience
• Fluent in English & computer literate
• Good communication, analytics, negotiation skills
• Fast learner and able to work under pressure
• To be place in Semarang, Central Java

If you are confident that you fit our qualifications, we would like to have a further conversation with you.
Please send your CV to : indonesiarecruitment@sml.com / marningsarigea@sml.com

(Subject: “LAMARAN FORMATTER”) / (Subject: “LAMARAN CS”)